Last Updated: 2/27/07
Personal information is information about you, not otherwise publicly available, that personally identifies you. Personal information may include your name, postal address, e-mail address, phone number, credit card number or other identifying information.
What Information Do We Collect?
When you order a product through our website or participate in a contest, promotion or survey, Supernova Coaching collects certain information such as your first and last name, e-mail address, phone number, mailing location, and credit card number, as well as other information that may be requested from time to time (collectively, "Personal Information"). When you purchase a product on-line through our website, we maintain a record of your purchases. In addition, we may collect other information regarding our users' interests and preferences.
Supernova Coaching will not distribute, sell or rent any of the Personal Information about you to other people or nonaffiliated companies except to enable the provision of products or services you have requested or when we have your permission to do so.
Please remember that any information voluntarily disclosed by you through e-mail can be seen and possibly used by others. We encourage you to always remain aware of this possibility, as the interception of your communications may have unintended privacy implications for you. Supernova Coaching encourages you to use common sense and be cautious about what information you may provide on-line, whether through our website or elsewhere on the Internet.
You acknowledge, consent, and agree that Supernova Coaching may access, preserve, use, and disclose your Personal Information, if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
(b) Respond to your customer service requests;
(c) Comply with legal process; and/or
(d) Protect the rights, property, or personal safety of Supernova Coaching, its users, or the public.
How We Use Your Personal Information.
Our primary goal is to provide visitors to our Site with an enjoyable and convenient learning and shopping experience. If you place an order through our Site, we use your Personal Information to process your order, send you emails or use your phone number to confirm your order, or otherwise contact you if we have questions in relation to your order. We never share your Personal Information with or provide it to others, other than to our affiliates or service providers who may help in the processing of your orders.
In addition, if you order a product though our Site, your email address and postal address may be used in order for us to send notices about new products, or other information that your Personal Information tells us might interest you. If you participate in an on-line contest or promotion, we may use the information we collect in the contest or promotion to contact you by email, phone, or mail regarding our products, services, contests and promotions.
Information we collect from people who place orders through our Site, as well as information we collect from visitors who do not purchase products from our Site, is used to guide the evolution of the products and services we offer through our Site, as well as the content and design of our Site. The use of user information in these ways allows us to provide a constantly evolving package of services and products that satisfy the needs, wants and desires of our customers, but always with the priority of protecting individual user privacy.
Information that is not personal or is not associated with any personally identifiable data, such as questions, comments, ideas and suggestions, shall be deemed to be non-confidential and Supernova Coaching shall be free to disclose and use it for any purpose, without any obligation whatsoever to you.
Every visitor to our Site, as well as people who purchase products through our Site should be aware that Personal Information may be legally and rightfully disclosed when it is required by law or when we are protecting Supernova Coaching’s rights or property or the rights or property of other Supernova Coaching visitors, or if we have reason to be believe that other parties may be interfering with your or our rights and property.
Is My Information Protected?
We keep any Personal Information you provide us on servers that are protected by firewalls and other technological means against intrusion or unauthorized access. They are located in a physically secure facility, and only our employees and agents with a need to know the information are given access. However, you should be aware that there is no data that is transmitted over the Internet that can be guaranteed 100% secure in transmission or safe from theft or illegal acquisition. While no amount of security can give a perfect guarantee, you can have a high degree of confidence that the Personal Information you give us is protected from unauthorized access and use.
Does Supernova Coaching Disclose the Information It Collects from Its Visitors to Outside Parties?
In the event Supernova Coaching goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, the Personal Information of people who have purchased products through our Site or the Personal Information of people who have set up an account with us will, in most instances, be part of the assets transferred. People who have purchased products through our Site, people that maintain an account with us and visitors will be notified via prominent notice on the Site prior to a change of ownership or control of information of our users. Such notification will include information on how to opt out of future use of Personal Information if, as a result of the business transition, information will be used for a purpose different from that stated, or implied, at the time of collection.
Individuals under 13 Years of Age.
Pursuant to the provisions of the 1998 Federal Children’s Online Privacy Protection Act (“COPPA”), our policy is to not collect Personal Information from individuals under 13 years of age. We therefore do not knowingly collect such Personal Information. If you are under 13 years of age, you must have a parent or guardian purchase products from this Site for you.
Third Party Sites.
In an attempt to provide increased value to our visitors, we may choose various third party web sites to link to, and frame within, the Site. However, even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by third party web sites (even if offered on or through our Site) may not be received by us. As such, we have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites. These linked sites are only for your convenience and you therefore access them at your own risk.
Questions? Contact us.
If you have a privacy concern regarding the Site or this Policy, and if you cannot satisfactorily resolve it through the use of the Site, you can write to us by email at firstname.lastname@example.org.
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